Open the App Store and sign in
If a blue account icon appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password.
Testing conducted by Apple in October 2020 using preproduction 13-inch MacBook Pro systems with Apple M1 chip, 8GB of RAM, and 512GB SSD. The Apple TV app movie playback test measures battery life by playing back HD 1080p content with display brightness set to 8 clicks from bottom. Battery life varies by use and configuration. Click the App Store icon in the Dock to find apps for everything you want to do. To learn more, see App Store. Get help for any app. Click the Help menu (in the menu bar at the top of the screen) when you're using an app. See macOS User Guide.
Learn what to do if you can't open the App Store.
Manually update the app
Macbook Pro App Store Crashes
Check your payment method
You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.
If you can't update apps and you see a message that says 'your account is disabled in the App Store', there might be a problem with your payment method. Contact Apple Support for assistance.
Pause the download, then restart it
When you touch and hold the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then touch and hold the app again and tap Resume Download.
Restart your device
Restart your iPhone or restart your iPad.
Then check to see if you can download or update apps.
Contact Apple
If you still can't download or update apps on your iPhone or iPad, contact Apple Support.
Now there's an app for every media type
With macOS Catalina, your music, videos, podcasts, and audiobooks are organized in to their own dedicated apps — the Apple Music app, Apple TV app, Apple Podcasts app, and Apple Books app. You can also access your iTunes Store purchases in these apps.
If you have a PC, you can continue to use iTunes for Windows to manage your media library, make purchases, and manually sync and manage your iPhone, iPad, or iPod touch.
Use Finder to sync and manage your iPhone, iPad, and iPod touch
Text editor software list. Finder is the new place to back up, update, or restore your iPhone, iPad, and iPod touch. Just connect your device to your Mac and it appears in the Finder sidebar. And you can easily drag and drop files to your device.
Use Finder to manage your devices.
Upgrade your iTunes library
Macbook Pro App Store
After you update to macOS Catalina, just open the Apple Music app or Apple TV app to use your iTunes library in the new apps. Have multiple iTunes libraries? Learn how to switch between them in macOS Catalina.
If you open the Apple Podcasts app or Apple Books app first, you won't see any of your media until you open the Apple Music app or Apple TV app.
Here are some things to know
- The Apple Music app and Apple TV app read the contents of your iTunes library — so don't delete your iTunes library.
- If you open the Apple Music app and don't see all of your album artwork, leave the Apple Music app open so your album artwork can finish downloading.
- If you previously used multiple iTunes libraries, your audiobooks are imported in to the Apple Books library and podcasts are imported in to the Apple Podcasts library on your computer.
Where's my media?
Here's where you can find your entire media collection, access your iTunes Store purchases, and synced libraries.
Macbook Pro App Store Not Loading
All of your music is now in the Apple Music app
The Apple Music app is where you can find all of your music, including music that you imported in to iTunes, purchased from the iTunes Store, and playlists and smart playlists that you created in iTunes. And if you subscribe to Apple Music, you can stream and download millions of songs, and access your entire music library across all of your devices.
Explore the Apple Music app.
Looking for the iTunes Store?
If you don't see the iTunes Store in the sidebar, here's how to find it:
- Open the Apple Music app.
- In the menu bar, choose Music > Preferences.
- Go to the General tab and select iTunes Store.
- Click OK.
Everything you watch is now in the Apple TV app
The Apple TV app is the new home for all of your movies, TV shows, and home videos — including your purchases from iTunes. Browse movies and TV shows that you can buy, rent movies, and subscribe to just the channels that you want to watch. And soon you can discover new favorites with Apple TV+.
Discover the Apple TV app.
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Find podcasts in the Apple Podcasts app
Find all of the shows that you've subscribed to or added to iTunes in the Apple Podcasts app. Continue listening to your favorite podcast episodes. And discover new shows that you might like based on the ones that you're already listening to.
Listen with the Apple Podcasts app.
Listen to audiobooks in the Apple Books app
Find your audiobooks, including the ones that you purchased from iTunes, in the Apple Books app. Discover new books to read in the Book Store. Or buy audiobooks from the new Audiobook Store so you can listen on the go.
Check out the Apple Books app.
The Apple Music app, Apple TV app, Apple Podcast app, and Apple Books app aren't available in all countries and regions. Learn what's available in your country or region.
